Request Support
Contact Support
Whether contacting support by email or scheduling a call, it is important to provide detailed information about your situation so we can provide efficient assistance. Please be sure to include the following information.
Player Model
Make sure you tell us your BrightSign player model and BrightSignOS firmware version.
BrightAuthor Version
Be sure to include the version of BrightAuthor:connected or BrightAuthor you are using with your player.
The Problem
Give us a detailed description of the problem you’re having, and any solutions you have tried.
Let’s Talk
Don’t see what you’re looking for? Our team is passionate about finding the digital signage solution that meets your business goals and budget.
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