5-Year Warranty Programa
BrightSign quality, guaranteed.
BrightSign’s 5-Year Warranty: Built for Reliability, Backed with Confidence
The BrightSign Warranty Program delivers unparalleled confidence in the reliability of our players. Starting January 1, 2025, all newly purchased and registered Series 5 and beyond media players now include a standard 5-year warranty. To ensure our current customers benefit from this new program, Series 5* players purchased between November 1, 2024, and December 31, 2024, are eligible to be registered to receive an extended 3-year warranty, bringing their total coverage to 5 years. Paired with BrightSign’s typical 5+ years of software support, this warranty reinforces the longevity and dependability you’ve come to expect from BrightSign.
Greater Protection for the Technology You Trust
- Reliability You Can Count On: BrightSign is renowned for the quality and longevity of its digital signage solutions. Our warranty is a testament to our confidence in the durability of BrightSign players.
- Global Standardization, Local Benefits: Starting January 1, 2025, all newly purchased and registered Series 5 and beyond media players worldwide now come with a 5-year standard warranty, simplifying support no matter where you are.
- No-Cost Warranty: Repairs, parts, and servicing under the warranty are fully covered — customers only need to handle shipping player(s) to BrightSign.
Why Register?
Registration ensures your player is eligible for the 5-year warranty. By registering, we can provide seamless warranty support, keep you informed about updates or enhancements, and streamline your experience — it’s a quick step that guarantees your peace of mind.
Easy Registration for Maximum Coverage
New customers can activate the 5-year warranty by registering players that have been purchased after January 1, 2025.
To honor our commitment to all BrightSign users, Series 5* players purchased between November 1, 2024, and December 31, 2024, can be registered for up to an additional 3 years, ensuring comprehensive protection for a total of 5 years. Players with an active bsn.Control o bsn.Contenido account are automatically enrolled for the 5-year warranty — no extra steps needed.
*Warranty program applies to Series 5 and beyond players purchased from BrightSign after November 1, 2024.