Support
Create confidently with tools and support from BrightSign.
Committed to Your Success
As the leader in digital signage, BrightSign is passionate about customer success. We stand ready to assist with pre-sales engineering,
training, live and online technical support, and a collection of resources that can answer your questions instantly.
The Resource Center
Whether you’re new to the BrightSign ecosystem or need a quick refresher, we’re ready to help. Access in-depth user guides, FAQs, and documents for instant answers, connect with other BrightSign users in our Community Forums, or request technical support online from BrightSign experts.
Training & Education
BrightSign offers several pathways to help you unlock the full power of the BrightSign Ecosystem. Get access to self-paced learning with BrightSign Academy, join our expert-led training on BrightSign Live!, watch informative tutorial videos, or get custom training by BrightSign experts.
BrightSign Experts
BrightSign’s consultative sales team and Partners work together to deliver end-to-end support for BrightSign customers. From pre-sales consultation, design, and engineering support, to real-time troubleshooting and training, we are ready to help you achieve your digital signage goals.
Resources & Support
Create confidently with training, tools, and on-demand support from BrightSign.
The Resource Center
Get instant answers anytime, anywhere with our online library of resources.
- Get access to comprehensive Dealer Resources
- Setup your player with our Quickstart Guide
- Browse FAQs on on players, software, add-ons
- Download documentation for players, software, and more
- Watch demos and example presentations
Training & Education
Become a digital signage expert with educational resources from BrightSign.
- Enroll in BrightSign Academy courses for digital signage and earn Avixa CTS credits
- Access live training with BrightSign Live!
- Watch tutorial videos
- Sign up for custom training covering any BrightSign topic
- Get trained and become an authorized BrightSign Reseller
Pre-Sales Consulting
Partner with BrightSign’s consultative sales team to get expert pre-sales support and guidance.
- Partner with BrightSign’s consultative sales team
- Work with Pre-Sales Engineering to design the digital signage system that fits your needs
- Get a proof of concept (POC)
- Create content plans to maximize user engagement
- Develop project plans, training programs, and post-implementation support
Tools & Documentation
Get immediate answers with a selection of useful tools and documents.
- Explore user guides and developer documentation
- Update to the latest firmware and software releases
- Get ready-made demos and example presentations
- Access literature and video content
- Download official BrightSign logos and images
Technical Support
Get technical assistance, resources, and support the way you want.
- Connect with BrightSign’s support team online, by email, or by phone
- Explore FAQs and step-by-step troubleshooting guides
- Take your questions to the BrightSign user community
“Utterly reliable.”
Selfridges’ Oxford Street storefront is one of the best known in London. For this application, BrightSign players were the obvious choice, delivering crisp, Full HD playback – reliably and daily – for years on end without fail. BrightAuthor makes it easy to generate new content for the players, schedule playback and update as required. BrightSign’s players provide a flexible and utterly reliable solution that is low-cost and easy to work with.
Mike Fabian
Freehand
